We are easy to reach.

Support is handled by email so every request has a written trail. Most replies go out within one business day.

Orders, returns, subscriptions, partnerships

Hours

Mon–Fri

9:00–18:00, replies within one business day

Registered office

IFZA Business Park, DDP, 39187-001, Dubai, United Arab Emirates

Before you write

Order questions: include the order number and the email used at checkout.
Returns and refunds: see the refund policy for the window and the steps.
Deliveries: tracking is in your confirmation email; see the shipping policy for times.
Legal and partners: the same address reaches our legal and partnerships team.